New Health & Wellbeing Messaging Service

22 January 2024

A new messaging service has been launched in Cornwall and the Isles of Scilly to link young people and families with health visitors and school nurses. There are three advice lines:

– Young people aged 11-19: 07312 263 096
– Parents/carers of children aged 0-5: 07312 263 423
– Parents/carers of children and young people aged 5-19: 07312 263 499

Users can send a message, anonymously if they wish, to Health Visiting and School Nursing to get confidential help and advice about a range of health concerns, including:

Sleep; Child development; Support with behaviour; Toileting; Feeding and nutrition; Keeping safe and healthy; Childhood illnesses and support with medical conditions at school; Emotional, mental health and wellbeing; Relationships; Smoking and vaping; Drugs and alcohol.

The messaging service is available Monday to Friday (excluding bank holidays), 9.00am to 5.00pm. Alternatively, users can continue to contact the service via telephone (01872 324261) or e-mail